About Xakia
Meet the team: Jillian Watkins
Jillian Watkins is our amazing Customer Success Manager, who is passionate about helping people solve problems and build better legal departments.
Margo Harris is our amazing Customer Success Manager in EMEA! She has over 25 years of technology experience and a passion for legal management.
Name
Job title
Customer Success Manager
Tell us a bit about yourself and your experience
Hi, I’m Margaret, but everyone calls me Margo! I have over 25 years of experience mainly working in LegalTech as an IT Trainer. I was first as an employee, then started my own training company, prior to moving into a Customer Success role.
Throughout my career I’ve been lucky enough to work on large projects traveling to places I wouldn’t normally have visited, like Kazakhstan and Beijing, to name a couple! 🌏
Prior to Xakia, I worked for the best-in-breed document management software company, NetDocuments, which coincidently integrates with Xakia right out of the box. Now, I support the EMEA customer base at Xakia as a Customer Success Manager based in the UK.
Fun fact about you
I have an extensive lipstick 💄collection, 140 items to be precise! I also love chocolate.
Do you have any hidden talents most people don't know about?
I like to keep them hidden! 😉
My Xakia tip
Since I've not shared my hidden talent, here are my two top Xakia tips instead of one.
Tip #1: Save time by clicking on the Xakia logo to return to your List View
Clicking the Xakia logo in the top left of the cloud based legal software user interface is the quickest way to return to your Matters List!
Tip #2: Xakia's matter management software meets your multi-lingual needs
Did you know that Xakia is the only legal matter management software in the market configurable in English, Japanese, Spanish, French, Danish, Dutch, and Portuguese (Brazil)? For corporate in-house legal departments with multi-lingual needs across Europe and globally, Xakia enables business clients and legal team members to operate in their language of choice. Now that's pretty cool.
If you have any further questions, or need help configuring the matter management platform to your language of choice, don't hesitate to get in touch with Xakia Support.
Increase your team's efficiency with the Xakia legal matter management software
To learn more about our in house legal matter management software, get in touch with the Xakia team today for a demo. Alternative, sign up for a free 14-day trial to see our legal operations software in action, including:
- Legal matter management for visibility across all your legal work and documents
- Legal intake & triage
- Legal contract management and workflow
- Legal spend management to keep track of your budget
- Legal dashboards & reports to make data-driven decisions
Get in touch with the friendly Xakia team today to learn more!